FAQ

What kind of shipping is available?
Currently, all orders use drop shipping, and go through different fulfillment centers depending on where your order is headed. Carriers used include FedEx, Latvijas Pasts, DHL, USPS, and DPD depending on where you are in the world.

Where will you ship to?
Most parts of the world, though there may be some gaps in coverage. If something isn't available in your area, please contact me!

How long will shipping take?
This mostly depends on the product, but most orders should arrive in a week or two for the United States, while it may take three or more weeks for international orders due to ship times and customs.


Can I return or replace something?
Absolutely, we've all been there. Mistakes happen, stuff gets lost in the mail, wrong items are sent, and at the end of the day you deserve to receive what you ordered. When something with your order isn't right, please contact me at shop@retroheart.net, and I'll figure out how to fix it.